Terms & Conditions

Terms

By using our website and services, you agree to be bound by the following terms and conditions (the "Terms of Service"). If you do not agree to these terms, please do not use our website or services.

Our website and services are intended for use by individuals who are at least 16. If you are under the age of 16, you may use our website and services only with the involvement and consent of a parent or legal guardian.

Services

Decosmic provides a suite of tools designed to facilitate studying, including note-taking, quiz creation, and flashcards. We offer subscription services that provide extended usage and increased limits for our tools.

Our services are provided on an "as is" and "as available" basis. While we strive to maintain availability and functionality, we do not guarantee that our services will be uninterrupted, timely, secure, or error-free.

We reserve the right to modify or discontinue any of our services at any time without notice and without liability to you or any third party.

Subscriptions

By subscribing to Decosmic's services, you agree to the terms and conditions of the subscription. Subscriptions are billed on a recurring basis and provide access to enhanced features and increased usage limits.

Subscriptions are non-refundable, and you are responsible for keeping your subscription information and payment details up to date. We reserve the right to terminate your subscription at any time if we determine that you have violated these Terms of Service.

Refunds

All payments and subscriptions made on our website are final and non-refundable. We do not provide refunds for any unused portions of subscriptions or for any other purchases made on our website.

In the event that a user is banned from our website or services, any subscription or other purchases made on our website will be forfeited and the user will not be entitled to any refunds for any unused portions of their subscriptions or for any other purchases made on our website.

In case of any technical issues or problems with our website or services, we will make every effort to resolve the problem in a timely manner and provide a satisfactory solution. However, we do not guarantee that any technical issues will be resolved, and we will not provide refunds in such cases.

If you have any questions or concerns regarding our refund policy, please contact us at [email protected] before making any purchases on our website.

Abuse of Free Limits

Decosmic provides certain free limits for users to enjoy our services. However, the abuse of these free limits through actions such as creating multiple accounts or exploiting loopholes in our system is strictly prohibited.

Users found engaging in such abusive practices will be subject to the following actions:

• Account Termination: Decosmic reserves the right to terminate any accounts that are found to be abusing the free limits without notice.

• Loss of Benefits: Users engaging in abusive practices may lose access to certain features or benefits associated with their accounts, including but not limited to, access to premium features and services.

• Legal Action: Decosmic may take legal action against users who engage in fraudulent activities or abuse our services for personal gain.

We encourage all users to utilize our services responsibly and within the bounds of our terms and conditions. Abuse of free limits not only violates our policies but also undermines the integrity of our platform and the experience of other users.

If you suspect any abuse of free limits or fraudulent activities, please report them to us immediately at [email protected]. We rely on the cooperation of our users to maintain a safe and fair environment for everyone.

User Generated Content

Our website includes features that allow users to upload lecture notes and other lesson materials. By uploading content to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

You acknowledge that by uploading content, you consent to the storage and processing of your files on our servers. You retain ownership of any intellectual property rights that you hold in the uploaded content.

Additionally, please note that the content uploaded will be passed into our AI system for processing purposes. After processing, the content or any chats will not be stored in the AI for training purposes and will be only stored on our servers for history, which can be deleted by the user on the frontend.

We reserve the right to remove any content that we determine to be inappropriate or in violation of these Terms of Service.

You are solely responsible for the content that you upload to our website, and we are not responsible for any damages or harm resulting from your content or the content of others.

Site Bans

Decosmic reserves the right to ban any user from accessing our website and services at any time, without notice, for any reason, including but not limited to violations of these Terms of Service. Reasons for ban may include, but are not limited to:

• Violating our terms of service, such as posting inappropriate content or engaging in illegal activities
• Spamming or promoting third-party products or services
• Attempting to access or use our services or website in a way that is not intended or permitted
• Using our services or website for any unauthorized or illegal purpose
• Sharing or selling your account information or login credentials
• Attempting to bypass a site ban or creating a new account after being banned

When a user is banned, they will no longer be able to access our website or services, and any subscription or other purchases made on our website will be forfeited. Banned users will not be entitled to any refunds for any unused portions of their subscriptions or for any other purchases made on our website.

We take violations of our terms of service seriously and will take necessary action to ensure the safety and enjoyment of our community. If you believe that you have been banned in error, please contact us at [email protected], and we will review your case.

Disclaimer

Decosmic is provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that our website or services will be free from errors or that they will be available at all times.

While we make every effort to ensure that the information on our website is accurate and up-to-date, we do not guarantee that it is complete or error-free. We are not responsible for any inaccuracies or omissions in the information provided on our website.

We shall not be liable for any damages resulting from the use of our website or services, including but not limited to direct, indirect, incidental, special, consequential or punitive damages. We shall not be liable for any damages resulting from the loss of use, data, or profits or from any unauthorized access to or alteration of your transmissions or data.

You are responsible for taking all necessary precautions to ensure that any content you may obtain from our website is free of viruses or any other harmful components.

Limitations of Liability

In no event shall Decosmic or its affiliates, officers, agents, or employees be liable for any damages whatsoever, including but not limited to any direct, indirect, special, incidental, or consequential damages, arising out of or in connection with the use or inability to use our website or services.

You agree that, to the fullest extent permitted by applicable law, under no circumstances will Decosmic be liable for any loss or damage of any kind, including but not limited to loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of our website and services.

We will not be liable for any damages caused by any delay or failure in performance of our website and services, including but not limited to any interruptions of service, system failures, or any other event that may cause our website and services to be unavailable.

You understand and agree that any material and/or data downloaded or otherwise obtained through the use of our website and services is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data.

It is your responsibility to ensure that your computer system meets all the necessary technical specifications to enable you to access and use our website and services and that it is compatible with our website and services.

By using our website and services, you acknowledge and agree that our liability to you in relation to any product or service purchased through our website is strictly limited to the purchase price of that product or service.

Revisions and Errata

The materials appearing on Decosmic's website could include technical, typographical, or photographic errors. Decosmic does not warrant that any of the materials on its website are accurate, complete, or current. Decosmic may make changes to the materials contained on its website at any time without notice. However, Decosmic does not make any commitment to update the materials.

In case of a typographical error, inaccuracies or omissions in any content or pricing information, Decosmic reserves the right to correct or update the content or pricing without prior notice and without any liability to you or any third party.

If you find any errors or inaccuracies in the information provided on our website, please notify us immediately so that we can make the necessary corrections.

Links

Our website may contain links to other websites or services that are not owned or controlled by Decosmic. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Decosmic shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Decosmic may also provide links to other websites or services solely as a convenience to users, and the inclusion of these links does not imply endorsement by Decosmic of the linked websites or services.

Customer Limitations

As a user of Decosmic, you agree that you will not:

• You agree not to use our website or services for any illegal or unauthorized purpose, and you will comply with all laws, rules, and regulations applicable to your use of our website and services.
• You will not engage in any activity that interferes with or disrupts our website or services or the servers and networks that host our website and services.
• You will not attempt to gain unauthorized access to any user accounts, servers, networks, or any other computer systems or networks connected to our website or services.
• You will not use our website or services to transmit any viruses, malware, or any other harmful code or files.
• You will not use our website or services to transmit any unsolicited or unauthorized advertising, promotional materials, or any other forms of solicitation.
• You will not use our website or services in any way that may be harmful to our reputation or that may damage or impair the operation of our website or services.
• You will not use our website or services to engage in any activity that is in violation of these terms of service.

Violation of these customer limitations may result in immediate termination of your account, and may also result in legal action against you.

Indemnification

You agree to indemnify and hold Decosmic and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our website and services, your violation of these terms and conditions, or your violation of any rights of another person or entity.

You agree to cooperate fully with us in the defense of any such claim or demand. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any matter without our written consent.

By using our website and services, you agree to defend, indemnify, and hold harmless Decosmic and its affiliates, officers, agents, and employees from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising out of or related to your use of our website and services or your violation of these terms and conditions.

You acknowledge and agree that we have the right to seek damages from you for any loss or damage that we may incur as a result of your breach of these terms and conditions.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any principles of conflicts of law.

You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Singapore and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

Changes to Terms of Service

Decosmic reserves the right to modify these terms and conditions at any time. Your continued use of the website following any changes signifies your acceptance of the new terms. We will post any changes to these Terms of Service on this page and will indicate the effective date of the new terms. We recommend that you review these terms periodically for any changes. Material changes to these terms will be prominently posted on our website and/or posted on our @decosmic Twitter account. If you do not agree to the new terms, you should discontinue your use of our website and services.

Contact Information

If you have any questions or concerns regarding these terms of service, please contact us at the following email address: [email protected].

You can also reach out to us via our website's Contact Us page or through our social media accounts. We will do our best to respond to your inquiry in a timely manner.

In addition to the contact information provided above, we also have a support team available to assist with any issues or concerns that may arise. Our support team can be reached by submitting a ticket through our website's support portal. Our support team is available during regular business hours and will make every effort to respond to your inquiry as quickly as possible.