Privacy Policy

Your privacy is important to us.

At Decosmic, a subsidiary of Base 7 Pte Ltd., we understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy applies to any personal information collected by us through our website and services.

This policy explains how we collect, use, and disclose your personal information, and how you can control and access your personal information. By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

Information Collection and Use

When you access our website and use our services, we may collect certain information about your use of our website and services, including connection information such as IP addresses, game data for statistics, and other technical information. We also use cookies and other tracking technologies to collect information about your use of our website and services.

In addition, we provide a connection to Google for login, and we use Google accounts for authentication. When you log in using Google, we only receive your name and email address from Google for authentication purposes. No other personal information is accessed or stored by us during the authentication process. We do not have access to your Google account login details.

We use the information we collect to provide, operate, maintain, and improve our website and services, to provide you with the best possible experience, and to personalize and improve the content and features we offer. We may also use the information we collect to contact you with service-related announcements and to provide customer support.

We may also use your information for research and analytics purposes, to develop new products and services, and to help us better understand our users and their needs. We may also use your information to send you promotional materials or other marketing communications, but only if you have given us your consent to do so.

We do not sell or share your personal information with third parties for their marketing or advertising purposes without your explicit consent.

We may share your information with third-party service providers that perform services on our behalf, such as hosting our website, analyzing data, and providing customer support. These service providers are bound by strict confidentiality agreements and are only permitted to use your information as necessary to provide the services we request.

We may also share your information with third parties in response to a subpoena or other legal process, or to protect the rights or property of Decosmic or others, including to enforce our terms of service or to protect the safety of our users or the public.

We may also share your information with third parties in the event of a merger, acquisition, or sale of all or a portion of our assets, or in the event of a bankruptcy. In such cases, we will take reasonable steps to notify you before your personal information is transferred and becomes subject to a different privacy policy.

We may also share your information with law enforcement agencies or other government authorities when required by law, or when we believe it is necessary to protect the safety and security of our users or the public.

We may also share non-personally identifying information, such as aggregate usage statistics, with third parties for research and analytics purposes or to help us better understand our users and their needs.

We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

In certain circumstances, we may retain your personal information for longer periods to comply with our legal obligations, to resolve disputes, or to enforce our agreements. For example, we may retain your personal information for a certain period to comply with applicable laws related to data retention.

We will take reasonable steps to securely delete or anonymize your personal information once it is no longer required for the purposes for which it was collected, in accordance with applicable laws and regulations.

You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies in your information. You also have the right to request that we delete your personal information, subject to certain exceptions.

Security

We take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. We use a combination of physical, technical, and administrative security controls to protect your personal information from unauthorized access, use, and disclosure.

We use industry-standard encryption to protect your personal information when it is transmitted over the internet. We also use firewalls, intrusion detection and prevention systems, and other security technologies to protect our network and systems from unauthorized access, use, and disclosure.

We limit access to your personal information to those employees, contractors, and agents who need it to perform their job functions and who are subject to strict confidentiality obligations.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

In the event of a data breach, we will notify you and any applicable regulator of a breach where we are legally required to do so.

In addition, under the General Data Protection Regulation (GDPR), you have the right to data portability, which allows you to request that we transfer your personal information to another organization or to yourself.

You also have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes or for research and analytics purposes.

You can exercise these rights by contacting us at [email protected].

We will respond to your request in a timely manner and in accordance with applicable laws and regulations.

Please note that we may ask you to verify your identity before responding to your request in order to protect your privacy and security.

We will also make our best effort to keep your personal information up to date and accurate. If you notice that any of your personal information is incorrect, please let us know, and we will update it as soon as possible.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Privacy Policy by posting the new Privacy Policy on our website and/or posting on our Twitter account.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. If we make any material changes to this Privacy Policy, we will notify you by email or by means of a notice on our website before the change becomes effective.

If you disagree with any changes to this Privacy Policy, you should stop using our website and services. Your continued use of our website and services after any changes to this Privacy Policy become effective will constitute your acceptance of the new terms.

Contact Us

If you have any questions or concerns about our privacy policy or the information we collect and use, please contact us at [email protected]. We will do our best to respond to your inquiry in a timely manner.

You may also contact us if you wish to exercise your rights under this Privacy Policy or under the General Data Protection Regulation (GDPR), including if you wish to access, correct, update, or delete your personal information, or if you wish to object to the processing of your personal information.

In addition, if you have any complaints or concerns about our compliance with this Privacy Policy or with the GDPR, you should contact us and we will investigate your complaint and take appropriate action.

You also have the right to contact the relevant data protection authorities if you have any concerns about our collection, use, and storage of your personal information.